Emergency response centres receive emergency calls

Emergency response centres receive emergency calls for the rescue, police and health and social services, and relay the information they receive to the appropriate assisting authorities or partners.

Emergency response centres also advise and guide the caller. Emergency response centres are the first step in the emergency response chain for help and safety.

The Emergency Response Centre Administration provides emergency response centre services in mainland Finland

The Emergency Response Centre Administration provides emergency response centre services throughout Finland, except for the Åland Islands. There are six emergency response centres in Finland located in Kerava, Kuopio, Oulu, Vaasa, Pori and Turku, with a common headquarters in Pori.

The Emergency Response Centre Administration is an agency under the Ministry of the Interior. The Ministry is jointly responsible for the performance management of the agency together with the Ministry of Social Affairs and Health.

The emergency number in Finland is 112

Finland has only one emergency number – 112. The same number works in all EU countries. You can call 112 free of charge from any phone with no need for an area code. You can also call 112 from a foreign mobile phone. No area code is needed, just dial 112.