Accessibility statement for the website

The website is subject to the Act on the Provision of Digital Services (available in Finnish and Swedish). Under the Act, public online services must be accessible, which means that everyone must have equal access to them.

This statement describes the identified shortcomings in the accessibility of this website and provides information on how you can give us feedback on the accessibility of the service.

Accessibility of the service 

The web service largely meets the A and AA requirements of the accessibility criteria required by the Act (WCAG 2.1) and has no critical shortcomings in its accessibility. The key shortcomings in the accessibility of the online service are described below.

We continuously monitor the accessibility of the service using support programmes, among other tools. An external supplier assessed the accessibility of the website in autumn 2022. Accessibility will be taken into account in the development of all new features. We also guide the Ministry’s officials to take into account accessibility requirements in their work.

If the material you need is not accessible, please contact us by writing an email to We will deliver the material you need in an accessible format.

Website content and functionalities that are not yet accessible

Errors in page heading hierarchy

The order of page heading levels in the HTML is partly incorrect. This may make it more difficult to browse the page using a screen reader. The page’s HTML may contain extra heading levels with no text. These levels appear as empty headings for screen readers. (WCAG 1.3.1)

Shortcomings in text alternatives for images and diagrams

The content pages have some images of text for which no text alternatives have been defined. Certain essential information is therefore not conveyed due to inadequate text alternatives. Detailed text alternatives have erroneously been provided for some purely decorative images. (WCAG 1.1.1, WCAG 1.4.5)

Accessibility issues in PDF documents

The website contains PDF documents published by the Ministry of the Interior after 23 September 2018 that do not meet the accessibility requirements.

  • The PDF documents may have visual elements and diagrams that are missing text alternatives. (WCAG 1.1.1)
  • The PDF documents may have layout issues that hamper screen reader use, such as unnecessary line breaks and headings with no heading levels. (WCAG 1.3.1)
  • Table structures in some PDF documents have issues that hamper screen reader use; for example, table structures are used for text layout, there are no programmatically determined column headings, and similar data has been divided into several tables. (WCAG 1.3.1)
  • There are no links to the footnotes in the text of some PDF documents, and it may be difficult to interpret them when using a screen reader. (WCAG 1.3.1)
  • There may be shortcomings in file metadata, such as missing titles or incorrect language specifications and author information.

Shortcomings in the naming of links

Some pages on the site may use the same link text for links that direct the user to different destinations. The names of some links do not function independently from the context. The site contains image links that lack a text alternative indicating the purpose of the link. (WCAG 2.4.4)

Broken links

The website contains broken links. These will be repaired in connection with other updates.

Blog comments

The fields are missing labels, required field markings and visually distinguishable borders. (WCAG 1.3.5)


The site contains embedded content without an explanatory title. (WCAG 4.1.2)

Visual formatting 

In individual cases, HTML code has been used instead of CSS to format the content. In embedded content from third party systems, for instance, it is not possible to modify the code. Body text formatting may contain incorrect tags in the HTML code. The bold, font, u, and strike tags may be used incorrectly. These may appear as errors for users of assistive devices. (WCAG 1.3.1)

Contrast issues in the content

The contrast ratio between text and background colour is not always sufficient. The contrast issues apply to e.g. text content, buttons and accordions. (WCAG 1.4.3)

Content imported from other systems

The online service includes content imported from other systems. Any accessibility issues of these contents are due to the original system.


There are PDF documents on the website that have been imported from the Government electronic decision support system and are not fully accessible. The accessibility issues hamper the use of assistive technologies. Some documents are missing text alternatives, headings and language specifications. There are also problems with the structure of some of these documents. 

Shortcomings in the accessibility of materials will be rectified in connection with the ongoing reform of the decision support system. The new system will be introduced in 2023.


The website contains links to Ministry of the Interior publications in PDF format that are located in the Institutional Repository for the Government (Valto). Separate accessibility statements have been prepared for the publications and the Institutional Repository for the Government, describing any accessibility issues they may have. 

Project information

Project information is displayed from a separate system. Some of these functions have accessibility issues that hamper screen reader use and keyboard browsing. Such functions include reloading a page when switching from one tab to another, modal windows on pages displaying information on individual projects, and the project search calendar. 

Among the project information, there are PDF documents that have been produced in other systems, such as in the case management system. These documents may have accessibility issues, such as deficient structures and attributes and missing text alternatives. The accessibility issues hamper the use of these files with assistive devices.

Social media

Accessibility requirements are taken into account in the contents of social media channels maintained by the Ministry of the Interior based on the possibilities offered by each channel. The visual and audiovisual material produced before 23 September 2020 also includes content that does not meet the accessibility requirements (e.g. subtitling, text alternatives).

Content not covered by the applicable legislation

The website has content that is not subject to the requirements of the legislation. Such content is
•    third-party content that is not produced, funded or supervised by the service provider itself
•    files published before 23 September 2018
•    video or voice recordings published before 23 September 2020

Have you noticed any accessibility concerns?

We constantly strive to improve the accessibility of our online service. If you find any accessibility issues that are not described in this statement, please let us know. We are also happy to receive other comments and suggestions for improvements to the accessibility of the website.

You can also contact us by sending an email to [email protected]. Please write ‘Accessibility feedback’ as the subject of your message. Include the web address ( of the page with the accessibility issues in your message and describe the issues as accurately as possible.

Accessibility supervision

The Regional State Administrative Agency for Southern Finland oversees the fulfilment of accessibility requirements. If you are not satisfied with the reply, or if you do not receive any response within two weeks, please give feedback to the Regional State Administrative Agency for Southern Finland. Detailed information on how to file a complaint and how the matter will be handled is available on the Agency’s website.

Regional State Administrative Agency for Southern Finland
Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility)
Accessibility requirements web service (available in Finnish and Swedish)
[email protected], tel. +358 295 016 000 (switchboard)

This statement was prepared on 22 September 2020, last revised on 2 January 2023.