Accessibility statement

Accessibility of the Work Help Finland mobile application
In this accessibility statement, we explain how the Work Help Finland mobile application complies with the Act on the Provision of Digital Services, what shortcomings exist in the accessibility of the application and how you can give us feedback on accessibility issues. 
The Ministry of the Interior is responsible for the application. 

How accessible is the application?

The mobile application largely meets the A and AA requirements of the WCAG 2.1 accessibility criteria required under law. The application has some shortcomings in its accessibility, which are described below.

Have you noticed any accessibility concerns?

We constantly strive to improve the accessibility of the mobile application. If you find any accessibility issues that are not described on this site, please let us know and we’ll do our best to fix them. 

You can also contact us by sending an email to [email protected]. Please write ‘Accessibility feedback/Work Help Finland mobile application’ as the subject of your message and describe the issues as accurately as possible.

Accessibility supervision

The Regional State Administrative Agency for Southern Finland monitors compliance with the accessibility requirements. If you are not satisfied with the reply, or if you do not receive any response within two weeks, please send your feedback to the Regional State Administrative Agency for Southern Finland. Detailed information on how to file a complaint and how the matter will be handled is available on the Agency’s website. 

Regional State Administrative Agency for Southern Finland
Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility)
www.saavutettavuusvaatimukset.fi 
saavutettavuus(at)avi.fi
Tel. (switchboard): +358 295 016 000

Further information on technical accessibility

The mobile application is not yet fully accessible.
Content and functionalities that are not yet accessible:
●    Text cannot be resized without assistive technology (WCAG 1.4.4)
●    In the mobile application, links should be placed clearly at the end of the sentences so that they would not be confused with the rest of the content. (WCAG 2.4.4)

We aim to improve the accessibility of the mobile application.

Our accessibility testing

The observations in this accessibility statement are based on an assessment made by a third party on whether the application meets the requirements laid down by law. An external supplier assessed the accessibility of the application in autumn 2022.

The application was published in 2022.
This statement was prepared on 30 June 2022 and last revised on 3 April 2023.
Act on the Provision of Digital Services (306/2019)